63714 – AssignmentPart 1 (200 Words)Your LinkedIn profile is

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Assignment :
AssignmentPart 1 (200 Words)Your LinkedIn profile is likely to be one of the first things that any prospective employer will look at. How do you think that you could improve your current LinkedIn profile to ensure that you will ‘stand out from the crowd’? Be as specific as you can. This is an exercise in improving your current profile and not a general discussion on or about ‘LinkedIn’. No theory and no guides here please. Give us your best ideas with specific references to how you will improve your current profile.Part 2 (200 Words)Now that you have assessed professional skills using mySFIA, you should be able to assess the skills that you have used and demonstrated in your internship. Select the top 3 skills that you have now applied in your work and describe these using SFIA terminology. How could you incorporate these into your LinkedIn profile ‘Summary’ section and relate these to your internship and current experience using specific SFIA professional skills and the ‘STAR technique’ to describe examples?LinkedIn Id = https://www.linkedin.com/in/kassaf-sadik-b3303518b/.Internship role = Business Analyst.The work I am doing is down belowTask Training delivery Skill developmentWork Place Induction Introduction to supervisor, immediate team and wider teamsFull induction of the amenities and WHS policies and proceduresDiscussion of the role, expectations, Training Plan and learning outcomes Learn how to ingrate into a new team and build rapport within the organisationLearn the organisational structure of a professional organisationLearn and become aware of WHS policiesLearn how to communicate and behave in a professional work environmentRole Induction Shadow team members to gain an understanding of the day to day activitiesTraining on role specific tasks, procedures and systems that the student is expected to carry out throughout the placement as per the PDDay to Day Tasks Provide assistance and IT support to internal and external customersTimely administration of job tickets to meet SLA’sPrioritize and escalate tickets accordinglyAnswer calls directed to the IT support deskLog and track support calls in the designated system(s)Identify and resolve level 1 technical issuesTroubleshooting technical issuesSoftware/system updates and installationsDesktop installationsIT provisioning Exposure to an operational support desk environmentTime ManagementAttention to detailConfidence dealing with customers.Develop a solid understanding of the support processLearn to identify and resolve technical issuesExposure to operational systemsBusiness Consulting Schedule a mid-point review meeting with mentor/supervisor to discuss experience, feedback and areas of improvement and developmentShare ideas and suggest process improvements Learn how to constructive feedback and reflect on personal and professional attributes to build a of development and evaluationGain confidence in expressing opinions and identifying areas of improvementConclusion and Review Conduct an official handover of tasks with status updates of ongoing casesExit evaluation with mentor/ supervisor to provide two way feedback on experiences, challenges and development Develop organisational skills

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